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Discover America in comfort. Travel when and where you want. Enjoy the beautiful landscapes, sights, and attractions en route. Stop and go at your leisure as you drive in the vehicle of your choice from Comet Campers located in Peekskill, New York; Los Angeles, California; and Vancouver, Canada. We have a sevice station at each location.
All locations are easily accessible by bus. Peekskill can also be reached in 50 minutes by a train, which travels along the scenic shores of the Hudson River from Manhattan. In the USA we speak English, German, Swiss-German, Italian, Spanish, and Portuguese. At our Dutch/Belgium agency we speak Dutch and English.
For customers who stay in the USA to study, work or do an apprenticeship, a long-term contract is available.
Comet Campers USA Rental Terms for travel between 01-Jan-2010 and 31-Dec-2010
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Comet Campers USA Insurance
Liability Insurance
Comet Campers provides Statutory Automobile Liability Insurance against third party claims (other than a passenger) for the protection of the renter or authorized drivers.
The above basic Liability Coverage is included in the rental rate. All coverage and waivers are subject to the terms on the rental agreement.
Damage to Vehicle / Customer Responsibility
Loss or damage to the rental vehicle, whether or not due to the fault of the customer, the customer's responsibility (including theft and vandalism) is limited to a maximum of $ 2,500,- per occurrence. There is no limit to the customer if the vehicle has the following damages:
1.) Damage caused as a result of use without Comet Campers' permission or consent
2.) Damage caused by striking objects overhead or backing up into an object
3.) Interior damage
4.) Undercarriage damage
5.) Damage to tires and wheels
6.) Damage due to frozen pipes
7.) Damage due to any off highway/ off road travel
VIP Insurance
Vacation Interruption Protection (VIP) insurance is available for vans and motor homes.
This reduces the damage payable amount from $3000 to $500 in the event of accidental damage to the vehicle.
There is a $500,- deductible per occurrence for accidental damage, theft and vandalism with a required police report.
The customer is still responsible up to $3000 for the following damages:
1.) Damage caused as a result of use without Comet Campers permission or consent
2.) Damage caused by striking overhead objects
3.) Damage caused by backing up vehicle reduced to $ 500,- per occurrence
4.) Interior damage
5.) Undercarriage damage including tires and wheels $ 500,- per occurrence
6.) Damage caused by freezing vehicle system
7.) All damage caused during any off highway use
8.) All glass damages reduced to $ 500,-
VIP also covers expenses in the event of a mechanical breakdown, requiring the vehicle to be in repair for more than 12 hours. Radio, refrigerator, generator, microwave, air conditioning, appliances, automatic step and cruise control malfunctions are not considered to be mechanical breakdowns. Incurred expenses of $ 30,- per person per day for lodging and $ 30,- per group per day for other transportation is provided. A limit of $ 3,000,- per tour applies and this plan is not valid in case of an accident. Customer must present all receipts for refund of expenses.
VIP coverage is void if customer fails to file an accident/damage report or if vehicle is used in violation of any of the terms of the rental agreement currently in force.
VIP excludes liability for personal property, non accidental damages and interior damage.
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